Why Choose a Pet Sitter?

Yes, we do not share client contact information for marketing or any other purpose, and your personal records are kept secure at all times.

We email notes each day to keep you informed of your pets’ adventures.

We will do everything possible to resolve the situation.  We will contact you and your emergency contacts for assistance and to advise you of the situation.

Clients are responsible for the entire initial reservation fee, even if they come home early. Please make sure to keep us updated if your schedule changes at any time.

It is extremely important that you let us know immediately if you will be arriving home late from your vacation in order for care to be continued. Please note that you will be charged for extra visits.

If this is your first time using PetCare Group, we will need time to schedule a Service Consultation to get the information we need for your pets’ care.  If you’re an established client, we are always only a phone call or email away.  Last minute fees do apply for reservations made the same day or day before service (or within a week of a holiday), but we will never turn you down for service.

For pet sitting services, in the event that your pet becomes ill we can transport them to your vet and set up an extended stay at your residence to monitor your pets’ well being.

First, give us a call and set up a service consultation, or submit the request for a consultation online here. We’ll talk about your pet’s special needs and develop a plan for caring for your pet.  After our initial consultation, you just need to give us dates and times of service, as well as payment for your services, and you’re good to go.

Generally, the visits will consist of walking dogs or taking them out to the yard, feeding and watering pets when necessary, playtime, and snuggle time.  Other services may be provided upon request, such as taking trash out, bringing in mail, and watering plants.

We have an excellent team of pet sitters that work different shifts and areas.  While we cannot guarantee you have the same sitter each time, depending on your schedule, we do our best to stay consistent.  In any case, rest assured that all of our pet sitters and dog walkers are trained, know your pets’ needs, and are covered under our liability and bonding insurance policies.

No.  The minimum number of visits for cats is once per day.

Yes. However, there is an additional fee for each holiday visit.

We offer two types of overnight services: 6pm to 6am, or 9pm to 6am, where the sitter stays in your home with your pets.

Get more information here.

Most definitely! Ask for references and check on them.

You can read our client reviews to see how happy they are with our services.

Yes. Liability insurance protects you should there be an incident while you are away. Your pet sitter should be able to show you proof of insurance and/or bonding.

The first choice is to take your pet to your usual vet. In case of an emergency however, we might need to use an alternate vet or emergency clinic. Emergency instructions will be reviewed at the service consultation.

We work 7 days a week, and are available every day of the year (including all weekends and holidays).

We require payment in advance for all pet sitting services.  Mid-day weekday walking clients can be set up on a monthly invoicing system.  All clients need to place a credit card on file to reserve services, but can pay by cash, check, or credit card upon receipt of invoice.

Prices vary depending on the type of service and number of pets. Check out our Services page for more information.

Our mid-day weekday walks start at 20 minutes, but can be scheduled for 30, 45, or 60 minutes.  All other visits start at 30 minutes.  Need a multi-hour extended visit or overnight stay?  We do those, too!

It’s best to keep your pets’ routines as close as possible to what they’re used to when you’re home.  Try to schedule visits as close as possible to your pets’ usual feeding and walking times and frequencies.

Pet sitters are available to care for your pets not only for when you are on vacation, but also for when you are at work, or away for the day. We even do overnight stays for extra snuggle time! PetCare Group is available for visits 24/7, every day of the year, including weekends and holidays.

Our pet sitters will visit your pets in your own home. This helps maintain their routine as much as possible and makes them more comfortable in familiar surroundings.