PetCare Group provides professional pet sitting and dog walking services in West Chester and select areas of Malvern, Chadds Ford, Kennett Square, Glen Mills, Downingtown, Exton, and Newtown Square. Service areas are subject to availability and may change.
If you are unsure if you are in our service area, please contact us.
left us a star review
I cannot say enough about the service provided by PetCare Group. We have never had to leave our dogs by themselves overnight, but this company made me feel very confident that all would be fine. They did exactly as was advertised and we loved the fact that we didn't need to board them. I would highly recommend this company and will definitely use them again if necessary. Thank you, Jenna!
PetCare has watched over our family pets for years, and I feel so confident traveling because I know Jen will handle anything that comes her way with mindful care and compassion. Thanks, Jen!
Great customer service. Very responsive. Happy pup. I am very grateful for PetCare Group!
I loved working with PetCare Group! I had amazing experiences all throughout my time there. As a college student who was only home for the summer, It was a great way to make money and spend time with all sorts of pets. I love animals, so it was an incredible opportunity. I cannot wait to come back and work over break!
PetCare Group was recommended to me as I was looking for a new walker having moved from out of state about a year ago. They have been wonderful to work with! Jen is super professional and accommodating and responds to questions right away. My dog is picky when it comes to the people he likes and he requires a fair amount of care. Jen scheduled the perfect walker for us, even setting up a meet & greet initially to make sure we were comfortable.Our walker kept in touch daily with updates and pictures so I could rest assured that all was well. It has been easy to call or email to set up daily walks/feedings as well as overnight care. PetCare Group is a wonderful find!
Jen and her staff were great! It was my first time leaving my cats together. I always boarded my older lady, Alley, she is on medication but the stress last time was too much for her. Our younger girl, Nubby, does not do well with strangers and usually hides. Jen came out for a visit and I immediately felt at ease with the way she greeted my girls. I gave a long list of instructions for my endless amount of litter boxes and water bowls ( you would think I have 10 cats) and they followed them perfectly. Scheduled them for an hour in the morning and evening and got detailed emails with pictures which in turn was a nice surprise and calmed my anxiety. I could even see on my front door camera Nubby hearing them pull up in the driveway and meeting them at the door. Which, no matter how food motivated my chunky girl is, that was a first and most people understand if your nervous cat trusts someone then you trust them too! Also the convenience of being able to have nails trimmed adds another star they don't give me an option for. I absolutely will use them everytime and highly recommend Petcare group with the love and safety of your home as well as your pets.
We just started using Pet Care Group and they have been awesome! As someone who is anxious to leave her pups, I was so happy with the care given to my pups, Marty & Mabel! The staff always followed my notes and sent me email updates and photos. I so appreciate how they go above and beyond for my pups including changing their water out every visit & spending time playing! Highly recommend!
Petcare Group's sitters were super helpful and kind! I appreciated their updates & photos of my sweet cat.
PetCare Group is the best! They take great care of my very social cat. They spend time playing with her and not just filling up food and water. I get a cute note everyday they visit her with a picture and an update on how she's doing. Could not more highly recommend PetCare Group for all your pet sitting needs!!
A great experience as my cat appeared to have been very well cared for in my absence. My cat sitter kept me informed of her demeanor during the visits and how well she seemed to be doing with her feeding and litter activities. I am very appreciative!
Jen is the best pet sitter that I’ve worked with. She’s very professional, kind, trustworthy, and down to earth. I have a lot of pets and I was a little anxious to see if she could take on caring for all of them while I went away and she was so pleasant and eager to offer her services. I always receive detailed nice updates from her after each visit along with pictures which always puts my mind at ease. I would highly recommend her services. She’s the best at what she does.
Jen and team were a blessing when we went away on a vacation for 15 days. I was very anxious about the whole trip because it would be 1st time away from my cat for such a long time but thanks to my friend for recommending Petcare group. Piper and Luna were happy at the comfort of their home and well cared for. I would def recommend them 💯
Pet Care group is AWESOME!! Her staff takes time out to change my puppy’s blanket in her crate as she’s not trained yet . They absolutely go above and beyond for your dog . Highly recommend just don’t cancel a walk after 5 pm the day before or you still have to pay 🥴
Jenna and her team are wonderful! Responsive, friendly, caring, dedicated t your pets. I received emails with every visit letting us know how our cats (3) were doing, and you can tell they just enjoy what they do! They also do amazing extras - scooped litter boxes, took in the mail and deliveries (some big boxes too!) , watered our plants (inside AND outside) took the trash and recycle bins out to the street the night before pickup day. Cannot thank them enough for taking such great care of our cats! Will be using them whenever we go away.
Fantastic! The staff was friendly and took great care of Zoe!They sent an email after each visit! We were quite pleased!
Highly recommend! While it is always tough to go on vacation without our dog, it helps knowing that he receives such good care and love!
Most reliable dog walking service I have ever used!! They are responsible, responsive and caring. My Gino loves them! Last minute and emergency needs are no problem for this group!!
Great experience . Wonderful staff who loves pets . Very dependable and meets their commitments . Use them all the time ! Excellent Company
Petcare group is very responsive and efficient. They show up when they are asked and genuinely seem to care about your animal. I like getting an email after the visits so that I know they have been there. Easy to schedule and easy to make payments. Good business model and excellent attention to detail which I appreciate. Highly recommend.
Fantastic job! Truly care about the animals they are taking care of. Fantastic at administering needed medication to animals, and would definitely recommend!
PetCare Group took such good care of our senior dog during our trip. We were able to enjoy our vacation knowing that he was in good hands. The daily updates and pictures we received were wonderful and gave us peace of mind! Highly recommend if you are looking for reliable care for your pets.
Pet Care Group saved my weekend and gave my cat Jinx excellent care! He would not go into the carrier for his weekend at the vet and a last minute call to Pet Care Group was my only hope. We are both so happy that they could provide services.
I have been using pet care group for years and they are fantastic! It is so simple to book and I appreciate the updates they give me about my pup while they are watching him.
The wonderful team at PetCare Group did an excellent job with my cat on three separate trips I took. They were extremely professional, took great care of my cat, and emailed me updates every day. I knew my cat was happy and healthy while I was away. It’s clear that this team’s hearts are in what they do, they love pets, and they’re very dedicated. I have 100% confidence in the PetCare Group, and I would recommend them to anyone.
I was so impressed with this group. They truly did an amazing job with my two dogs. They sent pictures and messages every day. The people that work here, clearly LOVE animals. Highly recommend!
The team at Pet Care Group has been taking care of our sweet Bella for a long time. They are great and have never let us down.We used to use neighbors and one-person pet sitting outfits. After being left high and dry while we were out of town, we figured we would try a company that had a sizable staff. As I said, they have never let us down and we wish we would have found them earlier.Highly, highly recommend!
Pet Care Group allows me to travel without worrying about my two parrots. I get an email update every day. Pet Care Group is reliable, trustworthy, and reasonably priced. I’m so glad I found them!
Thorough, kind and caring. Received email updates after visits with pics which kept me at ease knowing my angel was being cared for and happy .
Jen and her team are top notch! I originally used them back in 2007, then recently relocated back to the area and they were the first pet caregivers I called!
Whether it be working on the team to take care of some lovely animals, or having them take care of your own four legged friends, these are the people you want! With exceptional attention to detail, and a personal touch to every client they are assigned, PetCare Group is the one you want.
I am so so happy with PetCare! I get updates every single visit, and I know my dogs are loved and well cared for. Excellent communication!
PetCare Group is amazing! They walked my dog Bonnie a few times a week and made sure to treat her as their own! We unfortunately had to move out of the area but I highly recommend this group for all your pets needs! The owner is very responsive and communicates very well. All of the walkers I had were fantastic and wrote me a little blurb about my dog's walk every time she got one. My dog truly loved when her walkers came! I wish I could give them more stars!!
Jenna was able to help me with my 2 dogs even though It was last minute. She was dependable and came highly recommended by a neighbor. Thanks Jenna. I will definitely be using your services again.
So grateful for PetCare Group!!! I currently have 3 cats. One old man Sparky (16y) and 2 brothers (1.5y). I hired PetCare Group to come when I was on vacation for a week. They came once daily to feed, scoop and play. I feel like my cats are "high maintenance" b/c Sparky won't eat what the others eat so he has separate quarters when I am away from home. PetCare Group managed Sparky well, letting him out and putting him away daily. I felt very comfortable knowing they were getting checked on daily and played with. I will be using them again for future vacations!!
We cannot praise your dog trainer enough! Our dog is very very anxious and the trainer is helping us prepare her for an away trip we have planned in the spring. The trainer understands the way a dog's mind works and has taught us a several processes to help her calm down around visitors to our home. The trainer has also provided useful processes with the background behind them for helping us break our dog (and us) of un-useful learned behaviors. It is so nice to have someone not only tell you to break the behavior but give you the steps you and your dog require to do it. The other nice thing is that everything is positive....yet firm and helps the dog understand that you mean it! Thank you thank you !
Great people. Communication by email everyday after the visit. My dog loves the visit and walk. Would highly recommend.
Jen and her team have taken wonderful care of our cat for many years. Highly recommend.
Awesome dog walkers, they are very responsible, quick to respond, provide prompt email feedback after each visit and our GSD loves them.
Had a great experience with PetCare Group with a few visits for our dog over a holiday weekend. Booking, communication and everything was great. Highly recommend!
I have used Pet Care Group to watch my Australian Shepard. They have done a great job in caring for him as well as keeping me updated. I have used for daily as well as overnight visits.
Pet Care Group is reliable and my dogs were very well cared for. They are friendly and they follow up with comments. Highly recommend.
My cat Harry loves his friends at PetCare Group. He enjoys all the attention. And I appreciate the peace of mind knowing he is well cared for and treated like their own family. Highly recommend!!!
I used PetCare Group for Bobo, my dog that is no longer with us. PetCare took great care of him, took him on long walks and I never had to worry about him when I was at work. They are very professional and knowledgeable at what they do. Definitely recommend them and will use them in future.
